IT Support Packages
Titan Network Services Ltd have 4 concise and fully customisable support packages at a price you are 100% comfortable with.
Unlimited remote support from just £99 Monthly
Leading edge support for SMEs and IT Departments
Scalable and flexibe IT support with no tie-in
360 Support for corporate enterprises
IT Support Manchester
Titan Network Services Limited are Manchester's leading IT support service combining advanced technologies management and customer service at a truly affordable and streamlined cost.Our four simply defined packages are designed to meet the technical support needs of any business, which have been created with a broad experience of IT Support packages provided by a huge range of businesses across many industry verticals.
From a background that spans the NHS to corporate law firms, on both an IT Manager and Consultant basis, we know what works for businesses and that your individual requirements are customisable to your own personal support package. Whether you need us to fully manage your entire infrastructure, require comprehensive day-day support or you would simply like a "pay-as-you-go" support agreement, we have the package to support your business.
Whether you require infrequent IT Support, reinforcement of your in-house IT Department or a fully managed TITAN360 agreement where your entire infrastructure and day-day client support is covered – Titan Network Services Ltd have a support package for you and a price you are 100% comfortable with.
Unlimited Remote Support
Enjoy unlimited remote support from our highly trained support department at a truly unbeatable price. Total IT support for your users via our own Titan Support Portal will see most issues resolved within minutes!
Simply connect to our portal at http://support.titannetworks.co.uk and we will remotely connect to your client machine. From user training, walkthroughs and support to large-scale network support we have the technology and support expertise to offer hugely competitive rates from as little as £99.99 per month for unlimited remote IT Support via our industry changing TITANinfinity package.
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Remote Support & Site Visits
TITANanytime provides the same leading edge expertise and support delivery expected of your IT Support Company at an ultra low cost, that are tailored around your budget and individual needs.
Designed around the needs of businesses who have an in-house IT department, who require additional expertise to assist in emergencies and a guaranteed 4 hour response time, 10 hours of remote support per month and fortnightly site visits by our engineers.
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Scalable solutions for SMEs
Similar to “Anytime”, you retain the control, scalability and flexibility of a no tie-in contract. However, with TITANassist (from £199.99 pcm), we monitor your network daily and provide unlimited remote support and 10 hours onsite support per month.
This low cost flexible contract is predominantly retained by our 5-20 user businesses or to back up an existing in-house IT department. This is completely scalable solution with no tie-in contract – you take control!
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360 Support
Taking full responsibility for your IT requirements, providing long-term consultancy and delivering exceptional service comparable that to a fulltime in-house IT department.
This is a complete support package, which is priced based on the size of your enterprise and the number of employees you have. TITANeite provides unlimited support cover and weekly onsite visit by our engineers. This unique service is not limited and you have full mobile telephone contact to your engineer and account manager!
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